24/7 Emergency
Industrial emergency: our crews ready 24/7
Mechanical breakdown, structural failure or a site incident: our crews can be mobilized at any time, 365 days a year.
Service scope
What we cover
Mechanical breakdown in a plant
Structural failure
Critical water infiltration or cracking
Incident on a rock face
Underwater intervention
Damage to concrete infrastructure
Regional coverage
Mobilization times by region
Eight offices across Quebec and Newfoundland and Labrador allow us to mobilize a crew close to you.
Beauharnois
Team based in Beauharnois for Quebec.
Montréal
Team based in Montréal for Quebec.
Trois-Rivières
Team based in Trois-Rivières for Quebec.
Sherbrooke
Team based in Sherbrooke for Quebec.
Val-d’Or
Team based in Val-d’Or for Quebec.
Sept-Îles
Team based in Sept-Îles for Quebec.
Wabush
Team based in Wabush for Newfoundland and Labrador.
Happy Valley-Goose Bay
Team based in Happy Valley-Goose Bay for Newfoundland and Labrador.
Before you call
Before calling, prepare
- 1Nature and location of the incident
- 2Status of the facility (shut down or in operation)
- 3Hazards present on site
- 4Site access and constraints
- 5On-site contact person
Our approach
Our intervention approach
1. Call
You call 1 844 633-1050. The line is open at all times: outside business hours your message is taken by voicemail and returned as soon as we reopen.
2. Assessment
Our team gathers information on the incident, the hazards and site access.
3. Mobilization
A crew and the required equipment are mobilized from the most relevant regional office.
4. Intervention
Our teams intervene on site in coordination with your operations and health & safety teams.
Frequently asked questions
Is the emergency service really available at all times?+
1 844 633-1050 is reachable at all times. Outside business hours, evenings and weekends, the call is routed to the general voicemail and the message is returned during business hours.
Which regions do you cover?+
Our eight offices in Quebec and Newfoundland and Labrador allow us to cover the entire territory, including the North Shore and Labrador.
Do you intervene in operating plants?+
Yes. Our crews are used to working in active industrial environments, with the required lockout and coordination procedures.
What should I prepare before calling?+
Have ready the nature and location of the incident, the status of the facility, the hazards present, access constraints and the name of an on-site contact.
Next step
A demanding project? Let’s talk.
Our team can support you from the initial assessment through to the full delivery of the work.
